How can we help?

Sharing contact groups

As an administrator on the parent account, you can share contact groups with specific sub-accounts. This means that your sub-account holders will not need to re-create contact groups that already exist under the parent account.


  • Go to Contacts > Contact Groups
  • Click Share with sub-accounts if you want to share multiple groups at once
  • Alternatively, if you want to only share one specific group, click on the three dots next to the account you wish the share and select Manage sharing


Sharing multiple accounts:

  • Search and select the group(s)
  • Search and select the sub-account(s)
  • Click Share


Sharing individual accounts:

  • There is no option to select the group as this is predetermined
  • Search and select the sub-account(s)
  • Click Share

Note: Shared groups can only be managed by administrators at the parent account level. Users and administrators accessing the sub-account can only view and send to shared groups. If you require any modification to a shared group please contact a parent account administrator.